Services
Six things, done properly.
Take one, take all of them. There are no bundled tiers with metal names — you pay for the work you actually need, and the same people handle every part of it.
01 — Helpdesk
Support that knows your setup
You reach someone who has seen your network before. No tier-1 script, no describing your environment from scratch every time you call.
- Day-to-day problems for your whole team
- Direct access to the person who does the work
- Support in French or English, whichever each person prefers
- Fixes explained in language you can act on
02 — WordPress
Site maintenance and repair
The maintenance most agencies stop doing once the site launches. Updates that get tested before they go near production, and a backup that exists before you need it.
- Core, theme and plugin updates, tested first
- Plugin conflicts and white-screen diagnosis
- Backups, and restores when it comes to that
- Speed and broken-page cleanup
03 — Development
Custom apps for your site
For when the plugin almost does it, but not quite. We build the piece your business actually runs on instead of bending your process to fit someone else's software.
- Booking and scheduling flows
- Client portals and gated content
- Quote and pricing calculators
- Integrations with the tools you already run
04 — Microsoft 365
Licences, migration, support
Sold and supported by the same people, so there's no gap between the company that took your money and the company that fixes the mailbox.
- Licences for Business Basic through Premium
- Migration from Gmail, IMAP or an older tenant
- Mailboxes, shared files and permissions
- Accounts created for new staff, closed for departures
05 — Hosting
Hosting we actually administer
Not a reseller badge on somebody else's dashboard. If the site is down at seven in the morning, it is our problem to solve rather than our ticket to forward.
- WordPress hosting with SSL and staging
- Domain and DNS handled for you
- Email routing that doesn't land you in spam
- Everything stays registered in your name
06 — Consulting
Advice you can act on
A plain-language read on what your business should be running, what it is overpaying for, and what can safely wait another year. Sometimes the useful answer is that you don't need the thing you were about to buy.
- Software selection and licence review
- What to replace, and when
- Budget planning you can take to your accountant
- A second opinion on someone else's quote
Before you ask
Fair questions.
What does it cost?
It depends entirely on what you take. Some clients keep us on a monthly arrangement, others call when something breaks. Either way you get a number in writing before any work starts.
Can we use you for just the website?
Yes. The layers are separate — take the web work, the IT work, or both. Most of the value is in having one firm that can do either, but nothing obliges you to buy both.
Are we too small?
Small businesses are the whole point. If we genuinely aren't the right fit, we'll tell you on the first call and point you somewhere better rather than take the work.
Do you work in French and English?
Oui. Support, documentation and reports in whichever language each person on your team prefers.
Start here
Not sure which you need?
That's a normal place to start. Describe what's going wrong and we'll tell you which of the six actually applies — and which ones you can ignore.